This page describes the Warranty and after-sales service for products.


Warranty

All products sold in our store are guaranteed according to the manufacturer's provisions. Hemorium store is not a product manufacturer. Therefore, Hemorium store does not have provisions regarding product warranty.

Please inquire with the manufacturer regarding product Warranty.


After-Sales Service (A/S)

After-sales service (A/S) is a service where the product seller resolves issues that arise from products sold after the sale. Hemorium Store does not have provisions regarding product after-sales service.

However, some product manufacturers have after-sales service provisions for the products they manufacture. If you have purchased a product with after-sales service provisions, you can receive after-sales service from the product manufacturer.

Please inquire with the product manufacturer for after-sales service (A/S). If you would like information about the product manufacturer, please inquire with us through our customer center. We will provide you with the product manufacturer's contact information.


  • Returns & Refunds

    90-day returns, full refund for non-delivery within 35 days

  • Worldwide Shipping

    We deliver worldwide, right to your doorstep.

  • Free Shipping

    Free shipping with no special conditions

  • Delight Guaranteed

    Your satisfaction is our promise

Origin & Brand & Manufacturer

Hong Kong, our logistics warehouse location, is the primary shipping point for most of our products worldwide. For some products, North America ships from the United States, South America from Brazil, Europe from Germany, France, and the United Kingdom, and the Pacific from Australia. The brands and manufacturers traded in our shopping mall are very diverse.