You may encounter inconveniences or have questions while using the shopping mall. If you encounter any inconveniences or have questions, please use the customer service contact information below.


Customer Service Contact Information

Email: helper@hemorium.com

Landline: +82 031 533 7949

Mobile: +82 010 3293 7949

Business Address: Jajak-ro 15-12, Pocheon-si, Gyeonggi-do, South Korea, 11158


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  • Returns & Refunds

    90-day returns, full refund for non-delivery within 35 days

  • Worldwide Shipping

    We deliver worldwide, right to your doorstep.

  • Free Shipping

    Free shipping with no special conditions

  • Delight Guaranteed

    Your satisfaction is our promise

Origin & Brand & Manufacturer

Hong Kong, our logistics warehouse location, is the primary shipping point for most of our products worldwide. For some products, North America ships from the United States, South America from Brazil, Europe from Germany, France, and the United Kingdom, and the Pacific from Australia. The brands and manufacturers traded in our shopping mall are very diverse.