This page describes the Warranty and after-sales service for products.


Warranty

All products sold in our store are guaranteed according to the manufacturer's provisions. Hemorium store is not a product manufacturer. Therefore, Hemorium store does not have provisions regarding product warranty.

Please inquire with the manufacturer regarding product Warranty.


After-Sales Service (A/S)

After-sales service (A/S) is a service where the product seller resolves issues that arise from products sold after the sale. Hemorium Store does not have provisions regarding product after-sales service.

However, some product manufacturers have after-sales service provisions for the products they manufacture. If you have purchased a product with after-sales service provisions, you can receive after-sales service from the product manufacturer.

Please inquire with the product manufacturer for after-sales service (A/S). If you would like information about the product manufacturer, please inquire with us through our customer center. We will provide you with the product manufacturer's contact information.


  • Returns & Refunds

    90-day returns, 35-day non-delivery refund

  • Worldwide Shipping

    Shipping to your home anywhere in the world

  • Free Shipping

    Free shipping with no special conditions

  • Satisfaction Guaranteed

    Your satisfaction is our promise.

Shipped From & Brand & Manufacturer

Products from Korea are shipped by manufacturers or suppliers in Korea, while products from outside Korea are shipped from Hong Kong, the United States, Brazil, Germany, France, the United Kingdom, and Australia. The brands and product manufacturers traded on our shopping mall are very diverse.