You may encounter inconveniences or have questions while using the shopping mall. If you encounter any inconveniences or have questions, please use the customer service contact information below.


Customer Service Contact Information

Email: helper@hemorium.com

Landline: +82 031 533 7949

Mobile: +82 010 3293 7949

Business Address: Jajak-ro 15-12, Pocheon-si, Gyeonggi-do, South Korea, 11158


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  • Returns & Refunds

    90-day returns, 35-day non-delivery refund

  • Worldwide Shipping

    Shipping to your home anywhere in the world

  • Free Shipping

    Free shipping with no special conditions

  • Satisfaction Guaranteed

    Your satisfaction is our promise.

Shipped From & Brand & Manufacturer

Products from Korea are shipped by manufacturers or suppliers in Korea, while products from outside Korea are shipped from Hong Kong, the United States, Brazil, Germany, France, the United Kingdom, and Australia. The brands and product manufacturers traded on our shopping mall are very diverse.